Winter 2012 Newsletter

Welcome to the myServiceForce.com Winter 2012 Newsletter and Happy New Year!  myServiceForce is excited for a HUGE round of updates and enhancements this year!  If you haven't read one of our newsletters before we try to keep you up to date on tips to take advantage of your software to its fullest, new offers from our partners and important information or changes to our software. We are striving to add value to your experience with us. Please email us anytime, sending suggestions to support@myserviceforce.com. We would love to hear how we can improve our newsletter and services as a whole.

We EWOC 12 Companies!  Make the most of myServicePRO NOW!

Just take a look at this list:

• ServiceMagic
• Choice Home Warranty
• Lowes
• Fidelity National
• HISCO
• HWA
• New Corp.
• Home Buyers 2-10
• ServiceBench
• Buyers Protection Group
• First American
• Old Republic

If you work of any of these companies you should be using EWOC (electronic work order creation).  We simply convert the work orders they email to you right into myServicePRO.  Instantly and FOR FREE!  Entering your own work orders?  Free up your own time for REVENUE PRODUCING ACTIVITIES.

Up to this point our focus, as you can see from the list above, has been on Residential lead sources. Currently we are evaluating a number of Commercial Lead Sources and are actively looking for more.

Take a look at the offer below for an opportunity to help us in that mission and SAVE YOURSELF $100 on your next month of myServicePRO!

Want to see a quick, 90 second, demo?  Click HERE!

GPS Tracking and Fleet Management from Wireless Matrix now LIVE in myServicePRO!

Care to know where your Technicians are right now?  How about where they were at noon last week?  With the myServicePRO/Wireless Matrix integration it's possible!  Not only can you "push" addresses and directions right to a tech's in-truck GPS unit but you can also harness efficiency gains from simply measuring what's important to your business!

Wireless Matrix customers generally see:

• 30% Increase in Jobs completed per day
• 50% Decrease in overtime
• 60% fewer traffic incidents

PRO Tip

Today’s monitors are pretty big, but do you still ever wish you could see just a little bit more information on your screen? If you are using Microsoft Windows there is an easy was to hide some items in your Internet browser (the address bar, navigation bar, etc.) to enable you to see more content on your screen. In both Internet Explorer and Firefox, all you have to do is press the F11 key on your keyboard to see more of the page content. This can be really useful, especially on the dispatch board. And when you want to bring the hidden items back, just press F11 again. (Pressing F11 just toggles the browser in and out of the full-screen mode.)

Do you work for ServiceBench? myServicePRO Integration is Complete!

myServiceForce is excited to announce a new partner relationship for myServicePRO - ServiceBench!  An industry leader in appliance and HVAC warranty service.  We are currently working to integrate their work-order stream into myServicePRO saving you MORE TIME and MORE MONEY by automating yet another process!

The integration with ServiceBench is already underway and will take place in 2 phases:

1. Work-Order Processing - ServiceBench work-orders will appear in your "To Be Called" bin and ACC without ANY manual data entry.  Calls can then be processed as using your normal myServicePRO workflow
2. Invoicing and Scheduling - In our second phase we will tighten the integration allowing you to manage both invoicing and scheduling of ServiceBench work-orders directly from myServicePRO.

If you currently work with ServiceBench and want to get in EARLY on this opportunity to make your workday that much easier please contact us TODAY!

Click HERE to email our support team so we can get you started

Support Tip

When you send an email to myServiceForce support or leave a voice message, please leave as much detail as you can. The more details we have the more quickly we can resolve an issue you may be experiencing or the better we can answer your question. We know it can sometimes take a few extra minutes to put details in an email, but the few extra minutes you take to give some details can often result in fewer emails and phone calls.  This means more time saved in the long run!