Support
myServiceForce is fully committed to providing outstanding support for all of our customers. We provide a variety of support levels depending on customer needs and product used. Live online chat with one of our experienced technicians is available to all of our members for fast and easy answers. For more detailed questions, myServiceForce utilizes both a toll free support number as well as an email based support ticket system. By addressing each and every inquiry as thoroughly and prudently as possible we strive to ensure the satisfaction of our customers.
myServiceACE Support
myServiceACE support professionals are available via Chat Monday-Friday from 9:00am to 9:00pm EST.
Click here to begin a myServiceACE online support chat session.
All other support of myServiceACE is handled by our support email system. Click here to email our support team.
myServiceACE phone support is available If you have a need for myServiceACE phone support please contact us by email to arrange a suitable program.
myServicePRO Support
myServicePRO support professionals are available via Chat Monday-Friday from 9:00am to 9:00pm EST.
Click here to begin a myServicePRO online support chat session.
myServicePRO subscription also includes phone support, call toll-free to 866-966-6111. If you need help outside of our normal business hours, email a myServicePRO support professional.
Custom Support
In addition to our standard online and phone support, myServiceForce can provide individual support plans that meet the unique needs of every organization. These range from support during your normal business hours to 24x7 coverage.
Training
Every customer myServiceForce has the pleasure of working with is placed in the reliable hands of two training and implementation professionals.
myServiceForce Implementation Technician: This individual is responsible for ensuring that your current business management system is in a position to accommodate your solution from myServiceForce, and any legacy customer data is available for easy import.
myServiceForce Training Manager: This individual is responsible for making sure that you are able to take full advantage of the benefits your myServiceForce solution has to offer, and your staff is in complete control before going live in the field.
myServiceForce utilizes the power of interactive Web sessions in order to make training and implementation more convenient for our customers and far less costly. On-site training is available and charged out on a per-day basis.
Click here to begin a myServiceForce online support chat session. If you would prefer to use email, click here to contact a myServiceForce support professional.
