Mobile Field Service Management and Productivity Software for Small Business

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Solutions

Features

Scheduling
The myServiceForce scheduling tools feature five status levels that can be updated from the office - or wirelessly from the technician on the road. By allowing greater visibility and control over your schedule, myServiceForce can provide higher levels of efficiency and productivity for your service team.

Dispatch
In a service business, the dispatcher is the central cog that keeps the rest of the machinery moving. myServiceForce enables automatic, wireless updates to service technicians right on their mobile devices, cutting down on phone calls and inefficient routing.

Work Orders
With its amount of programmable fields and methods for setting up work orders, myServiceForce can be customized to the unique needs of your service business. myServiceForce work orders provide the depth of information that your technicians need to make the right decisions on parts, tools and time that make your business successful on a daily basis.

Tech Monitoring
Leveraging the power of Windows Mobile 5.0 and the devices it runs on, myServiceForce empowers new levels of monitoring of your vital service staff. Status updates can be made on a technician's handheld device or laptop and appear almost instantly over the broadband-connected computer in your office.

Invoicing
At the end of the day, all of the increased productivity and efficiency that myServiceForce can bring your company can only go so far to improving cash flow. That's why myServiceForce also enables faster, automated invoicing, including features like on-site printing and signature capture, so that payments can be received faster.

QuickBooks Integration
myServiceForce is an integrated data solution for QuickBooks, which means information flows automatically between your QuickBooks accounting and your myServiceForce service management database. By bridging the gap between your work and your books, myServiceForce cuts down on time spent keying in data that can be better spent on your customers.