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Aereon Solutions Joins Intermec Partner Program

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Mark A. Anthony
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MAnthony@myServiceForce.com

Aereon Solutions joins Intermec Partner Program

EVERETT, Wash., September 12, 2002 - Intermec Technologies Corp. has named Aereon Solutions of Princeton, N.J., to its Premier Solutions Partner Program. Combining Intermec wireless technology products and Aereon’s management software provides mobile workers the ability to quickly collect and process data during service and maintenance calls. This partnership allows service organizations to optimize operations by using remote data exchange capabilities between service technicians and their central office.

Aereon’s FieldMaster software integrates wireless technology into an existing infrastructure, creating a mobile network for service contractors and field service companies. Aereon will deploy Intermecâ 700 Series wireless mobile computers to its customers in industries such as HVAC, plumbing/electrical contracting, and construction so mobile workers can view customer and company records, receive and complete work orders and deliver real-time data back to the office.

The technology also allows remote field technicians to receive schedules, directions and customer histories, as well as submit completed invoices and respond more quickly to emergency situations. In addition to improving service in the field, the system automates internal processes, including equipment maintenance, payroll, invoicing, inventory control and supply chain management.

“Aereon addresses key business problems in the service industry with an application designed to boost technician productivity, improve project and billing accuracy and scheduling efficiency, while shortening billing cycles,” said Brian Beans, Intermec channel business manager. “Together, Intermec and Aereon offer a complete system that helps improve customer service, increase revenue and reduce errors.”

Service technicians also can use diagnostic tools connected to a data port in the Intermec 700 mobile computer to take readings on customer equipment so the information can be quickly stored in the handheld and sent to the central office for processing. When wireless service is not available in remote areas, technicians can use Aereon’s “store and forward” function, which allows them to complete invoices and transmit the data automatically when they reenter a coverage area – never losing the data.

“We develop solutions that meet today’s best practices standards, yet are positioned to accommodate all future industry requirements,” said Jason Bleistein, director of sales for Aereon Solutions. “We wanted to partner with a company that was a leader in developing and deploying wireless handheld devices and understands the tremendous value a comprehensive solution has in the market. Intermec’s products meet all our requirements and will provide our customers with a smooth migration path to the next generation of wireless networks and product functionality.”

About Intermec

Intermec Technologies Corp., a UNOVA Inc. (NYSE:UNA) company, has been named Microsoft Corp.’s OEM Embedded Partner of the Year. Intermec is a leader in global supply chain solutions and in the development, manufacture and integration of wired and wireless automated data collection, Intellitag® RFID (radio frequency identification), mobile computing systems, bar code printers and label media. The company’s products and services are used by customers in many industries to improve productivity, quality and responsiveness of business operations, from supply chain management and enterprise resource planning to field sales and service. For information about Intermec, visit www.intermec.com.

To learn more about how companies can benefit from Intermec’s supply chain technologies, contact Intermec Technologies Corp., 6001 36th Ave. West, Everett, WA 98203 USA; telephone 800-347-2636; or visit Intermec's web site at www.intermec.com. To learn more about UNOVA, visit www.unova.com.

About Aereon Solutions

Princeton, NJ -based Aereon Solutions develops software solutions for service contractors and field service companies that optimize operations by enabling remote data exchange and comprehensive back office automation. By combining wireless technology with 'best of breed' business management software, Aereon enables businesses to improve overall productivity, reduce operation costs, increase revenues, and enhance customer service. Aereon gives these companies the technology they need to compete and succeed. For more information about Aereon Solutions, please e-mail: info@aereonsolutions.com or call 609-542-4030